Guide
Deliverability and authentication checklist
Mailbox providers now treat authentication and one-click unsubscribe as requirements for bulk senders, not extras. Use this checklist when you stay or switch. It does not replace each provider’s current policy page.
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1. Authenticate the domain you send from
- SPF — a DNS TXT record that lists which servers may send mail for your domain.
- DKIM — a cryptographic signature so receiving servers can tell a message was authorized and not altered.
- DMARC — a DNS policy that tells receivers what to do if SPF or DKIM fail, and that ties those checks to your From domain (alignment). Gmail and Yahoo ask bulk senders for a DMARC policy of at least
p=noneto start; tightening toquarantineorrejectcomes after you have clean reports.
Publish these on the domain in your From address, not only on a vendor shared domain. After a migration, wait for DNS to propagate and send a test to Gmail, Outlook, and Yahoo before the first full-list issue.
2. One-click unsubscribe
Gmail and Yahoo require a visible unsubscribe link in the body of marketing or subscribed mail, and a one-click unsubscribe path using the List-Unsubscribe and List-Unsubscribe-Post headers (the RFC 8058 method). Honor those requests quickly — the sender guidelines say within two days, and faster is better. Do not bury the link or require a login to opt out.
3. Gmail, Yahoo, and Microsoft rules (bulk senders)
- Gmail — official “Email sender guidelines” require SPF, DKIM, DMARC alignment, one-click unsubscribe for bulk senders, and a spam complaint rate that stays well below 0.3% (Google recommends staying under 0.1% and avoiding 0.3%). Start at Gmail’s sender guidelines.
- Yahoo — similar authentication, alignment, and one-click unsubscribe expectations for bulk senders. See Yahoo Sender Hub best practices.
- Microsoft / Outlook.com — high-volume requirements (authentication including aligned DMARC) have applied to senders above 5,000 Outlook.com messages a day, with a stated effective date of 5 May 2025. Read the current policy at Outlook Postmaster policies and Microsoft’s bulk-sender requirements summary.
4. Switching-day checklist
- Pick the sending domain and add the platform’s SPF include, DKIM keys, and a DMARC record before you import.
- Confirm the platform is placing List-Unsubscribe headers on campaigns (most major newsletter tools do this on modern plans; verify with a test message and the raw headers).
- Export unsubscribes and bounces from the old tool and suppress them in the new one so you do not re-mail people who already left.
- Warm up if you are moving from a shared domain or a cold custom domain: start with recent engaged readers, then expand.
- Watch complaint and bounce rates for the first few sends. Pause and clean if complaints spike.
This is operational advice, not legal advice. Provider thresholds change; re-read the official pages when you migrate.